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How much negative comment affects brands.

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How much negative comment affects brands.

by shalie verma » Wed Aug 28, 2019 3:32 pm

Hello I am working for a brand called,and there are some negative comments, coming in on the various platforms, so I wanted to know how much it affects the brands
shalie verma
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Re: How much negative comment affects brands.

by Anjali » Tue Oct 01, 2019 12:41 pm

Hi There,
Negative Comment may affect your brand but I suggest you to be responsive to those comments and ask them why they comment like this or if any brand related comment you got then please give the solution to them. Because this is how you can maintain a trust for the customers. There is also chance that your competitor did that but in short you have to polite and give quick response to there problems.
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